Complaints to the Board
NOTE this page is for veterinary practitioners; if you are a member of the public, go to: www.vetboard.vic.gov.au > Public > Complaints
The Board's jurisdiction to investigate complaints.
Under Part 3 of the Veterinary Practice Act 1997, the Veterinary Practitioners Registration Board of Victoria can investigate the professional conduct of registered veterinary practitioners.
The Board is not able to consider some types of complaints (e.g. about the fees set by a clinic), and may only be able to take limited action on complaints made anonymously or not in writing.
For more information about how the Board investigates complaints, see the factsheet below.